Refund policy

House of 86 – Returns & Refund Policy

At House of 86, every piece is selected with care and craftsmanship in mind. Our private label House of 86 boots are handmade. As an online-only boutique, we kindly ask that you review our return policy prior to completing your purchase.

Returns

We accept returns within 15 days of confirmed delivery.

To be eligible for a return, items must be:

    •    Unworn and unused

    •    In pristine condition

    •    Free of scuffs, marks, creasing, or scent

    •    Returned in original packaging

Boot Return Standards

Boots may be tried on indoors only, on clean and soft surfaces.

Returns will not be accepted if boots show:

    •    Any sole wear or scuffing

    •    Creasing beyond normal try-on

    •    Outdoor use of any kind

All returns are carefully inspected upon arrival to ensure they meet our quality standards.

Refunds

    •    Approved returns will be refunded to the original form of payment.

    •    Original shipping fees and taxes are non-refundable.

    •    Refunds are processed after the return is received and inspected.

Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Non-Returnable Items

    •    Items returned after 15 days of delivery

    •    Worn, altered, or damaged merchandise

    •    Final sale items (if designated)

Return Shipping

Customers are responsible for return shipping costs.

We recommend using a trackable shipping service, as House of 86 is not responsible for lost or damaged return shipments.

How to Begin a Return

To initiate a return, please contact us at houseof86co@gmail.com within 15 days of delivery and include your order number.

Returns sent without prior authorization may not be accepted.

Our Standard

House of 86 is dedicated to offering timeless pieces meant to be worn, kept, and remembered. By completing your purchase, you acknowledge and agree to this Return & Refund Policy.